Free HVAC Assessment | OTTO Lead – South Charlotte, NC
OTTO Lead
Operated by Carey Brown
Questions? (919) 698-0602
South Charlotte, NC

Get a Free HVAC System Assessment — No Cost, No Obligation

Submit your request and a certified local HVAC technician will reach out to schedule your free system inspection.

Certified Local Technicians
Response Within Minutes
100% Free Assessment
No Pressure, No Obligation

What Happens After You Submit

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Instant Follow-Up We contact you within minutes via SMS to confirm your request and get you scheduled.
🔍
Full System Inspection A certified technician checks efficiency, safety, refrigerant levels, airflow, and overall health — at no charge.
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Honest Assessment Report No upselling, no scare tactics — just a straight answer about your system.
💰
Flexible Financing Available If repairs or replacement are needed, financing options start from around $85/month.

"Our AC was struggling all summer. They came out the next day, found the issue immediately, and had it fixed the same afternoon. Incredibly professional."

— Sandra M., Ballantyne, NC
About OTTO Lead
OTTO Lead (operated by Carey Brown) is an AI-powered lead coordination service connecting South Charlotte homeowners with qualified local HVAC contractors. When you submit this form, OTTO Lead will follow up via SMS on behalf of your assigned contractor to schedule your free assessment. SMS opt-in data is never shared with third parties.

Request Your Free Assessment

Fill out the form and we'll reach out within minutes to confirm your appointment.

SMS Consent — OTTO Lead (Carey Brown)

SMS Disclosure — Carey Brown / OTTO Lead: By opting in, you consent to receive transactional and promotional SMS messages from Carey Brown (OTTO Lead) at +1 (980) 998-1815. Message types: transactional appointment messages and promotional offers. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help or call (919) 698-0602. Consent is not a condition of purchase. See our Privacy Policy and Terms of Service.

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Request received!

We'll reach out via SMS within minutes to confirm your free HVAC assessment. Keep an eye on your phone.


Questions? Call (919) 698-0602

Privacy Policy

Privacy Policy

Business: OTTO Lead, operated by Carey Brown
Effective Date: January 1, 2025  |  Last Updated: April 2026
Contact: (919) 698-0602 | [email protected]

OTTO Lead (operated by Carey Brown) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information you provide through our website at otto-lead.com.

1. Information We Collect

When you submit our HVAC assessment request form, we collect: name, phone number, email address, street address, approximate HVAC system age, and any notes about your system. We also collect standard web analytics data including browser type, device type, IP address, and pages visited.

2. How We Use Your Information

  • To contact you to schedule your free HVAC system assessment
  • To send SMS appointment confirmations and follow-up communications
  • To send SMS messages you have explicitly consented to receive
  • To coordinate your request with a qualified local HVAC contractor
  • To improve our services and website experience

3. SMS Messaging Program

OTTO Lead operates an SMS messaging program for HVAC assessment scheduling. If you consent to receive SMS messages, you will receive texts from OTTO Lead (operated by Carey Brown) sent via +1 (980) 998-1815.

  • Message types: Appointment scheduling, confirmations, service follow-up, and (if separately consented) promotional offers and maintenance reminders
  • Message frequency: Varies — typically 2–5 messages per request
  • Message & data rates may apply
  • To opt out: Reply STOP to any message at any time
  • For help: Reply HELP or contact (919) 698-0602 or [email protected]
  • Consent to receive SMS is not a condition of purchase
  • You must be 18 years of age or older to opt in to SMS

4. Information Sharing

We do not sell, rent, or share your personal information or SMS opt-in data with third parties, affiliates, or partners for marketing purposes. SMS opt-in consent is collected solely by OTTO Lead and is never shared with any third party. Your information is used only to contact you directly regarding your service request.

5. Cookies and Tracking Technologies

Our website uses standard cookies and web analytics tools to understand how visitors use our site. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). We use this data only for website improvement purposes. You can disable cookies in your browser settings, though some features may not function properly. We do not use tracking technologies for advertising purposes.

6. Data Security Practices

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), access controls limiting data access to authorized personnel only, and secure data storage practices. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. Contact us at (919) 698-0602 or [email protected]. You may opt out of SMS messages at any time by replying STOP.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

OTTO Lead (operated by Carey Brown)
Melbourne, FL 32901
Phone: (919) 698-0602
Email: [email protected]

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Terms of Service

Terms of Service

Business: OTTO Lead, operated by Carey Brown
Effective Date: January 1, 2025  |  Last Updated: April 2026
Contact: (919) 698-0602 | [email protected]

These Terms of Service govern your use of the OTTO Lead website at otto-lead.com and the HVAC assessment request form. By submitting the form, you agree to these terms. You must be 18 years of age or older to use this service.

1. Service Description

OTTO Lead (operated by Carey Brown) provides an AI-powered SMS coordination and scheduling service that connects homeowners in South Charlotte, NC with qualified local HVAC contractors for free system assessments. OTTO Lead acts as a coordination intermediary — not as the HVAC service provider itself.

2. SMS Messaging Program

By opting in to our SMS program, you agree to receive text messages from OTTO Lead (operated by Carey Brown) sent from +1 (980) 998-1815 at the mobile number you provide.

  • Program description: HVAC assessment scheduling, appointment confirmation, and service follow-up coordination
  • Message types: Service coordination messages and (if separately consented) promotional messages including seasonal offers and maintenance reminders
  • Message frequency: Varies — typically 2–5 messages per request until appointment is confirmed
  • Message & data rates may apply based on your mobile carrier plan
  • To opt out: Text STOP to +1 (980) 998-1815 at any time. You will receive a confirmation and no further messages will be sent
  • For help: Text HELP to +1 (980) 998-1815, call (919) 698-0602, or email [email protected]
  • Consent to receive SMS is not a condition of purchase or receiving services
  • You must be 18 years of age or older to opt in to SMS messaging

3. Carrier Liability Disclaimer

Mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered SMS messages. Message delivery is not guaranteed and may be affected by network conditions, carrier policies, or device settings outside of our control.

4. Free Assessment

The free HVAC system assessment is arranged at no cost and no obligation. A certified local HVAC technician will inspect your system and provide a report. No purchase is required. Assessment availability is subject to scheduling availability and geographic service area.

5. Age Restriction

You must be 18 years of age or older to use this service and to opt in to receive SMS messages. By submitting the form, you confirm that you are at least 18 years old.

6. Accuracy of Information

You agree to provide accurate and complete information when submitting the assessment request form. OTTO Lead is not responsible for scheduling errors resulting from incorrect contact information.

7. Privacy Policy

Your use of this service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Limitation of Liability

OTTO Lead provides coordination and scheduling services only. Recommendations made during the HVAC assessment are provided by the assigned contractor for informational purposes only. OTTO Lead is not liable for decisions made based on assessment findings, contractor workmanship, or any damages arising from HVAC services rendered.

9. Indemnification

You agree to indemnify and hold harmless OTTO Lead and Carey Brown from any claims, damages, or expenses arising from your use of this service or violation of these terms.

10. Governing Law

These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Brevard County, Florida.

11. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date.

12. Contact & Support

OTTO Lead (operated by Carey Brown)
Melbourne, FL 32901
Phone: (919) 698-0602
Email: [email protected]
For SMS support: Reply HELP to any message or call (919) 698-0602

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