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Privacy Policy

Effective Date: April 16, 2026

OTTO Lead ("we," "us," or "our") is a lead generation agency located at 409 Bluff Dr, Melbourne, FL 32901. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information: name, email address, phone number, business name, mailing address, and any other information you voluntarily provide through our contact forms or by communicating with us.

2. How We Use Your Information

We use your information to: provide and improve our lead generation services, communicate with you about your inquiries, send marketing and promotional messages (with your consent), respond to customer service requests, and comply with legal obligations.

3. SMS / Text Message Communications

By providing your phone number and checking the SMS consent box on our website form, you consent to receive SMS text messages from OTTO Lead. These messages may include appointment reminders, follow-up communications, and service updates related to your HVAC service request. Message and data rates may apply. Message frequency varies.

You are not required to consent to receive SMS messages as a condition of purchasing any goods or services. The SMS consent checkbox is entirely optional.

To opt out of SMS communications at any time, reply STOP to any text message we send you. For help, reply HELP or contact us at the address below. Opting out will not affect other communications from us. Carriers are not liable for delayed or undelivered messages.

We do not share, sell, rent, or trade your phone number or SMS opt-in information with third parties for their marketing purposes. SMS consent is collected directly by OTTO Lead and is never shared with affiliates or third parties.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering services, provided they agree to keep your information confidential. We may also disclose information when required by law. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of marketing communications at any time by contacting us directly or using the unsubscribe/STOP option provided in our messages.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies; however, some features of our website may not function properly as a result.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

OTTO Lead
409 Bluff Dr, Melbourne, FL 32901
[email protected]
(919) 698-0602